Close vs Pipedrive for Agencies (2026)

Quick picks

Short on time? Start with these picks, then scroll for details and trade‑offs.

ToolBest forLink
CloseGood fit for agencies that want a straightforward setup and a clear workflow.See current pricing
PipedriveGood fit for agencies that want a straightforward setup and a clear workflow.See current pricing
HubspotGood fit for agencies that want a straightforward setup and a clear workflow.See current pricing

Before you choose, sanity‑check these:

  • Do you need a client portal or just internal workflows?
  • Do you need approvals/sign‑offs (and an audit trail)?
  • Which integrations are non‑negotiable (email, accounting, calendar, Slack)?
  • How fast do you need to be live (today vs. next week)?

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Last updated: 7 Jan 2026

Close and Pipedrive both work — but they optimize for different behaviors. Close is built around fast follow‑ups; Pipedrive is built around simple pipeline clarity.

If you just want a fast answer:

  • Best for outbound sales: Close — fast follow‑ups and a sales-first workflow.
  • Best for simple pipelines: Pipedrive — clean pipeline view and quick adoption.
  • Suite alternative: HubSpot — if you want CRM + marketing together.
Quick path picker
Pick your workflow — we’ll highlight the best fit in the table below.
1 What’s your work mostly?

No JS? Use the quick comparison below.

2 What matters most right now?
3 How much setup can you tolerate?

Less generic, more useful:

Pick based on how you work (not “best overall”)

These fit checks are derived from the shortlists in Close vs Pipedrive for Agencies (2026) — use them to choose the fastest “good enough” tool for your agency.

If your priority is Outbound + follow‑ups

  • Keeps deals moving with less admin
  • Setup: 1–2 hours • Pricing: Paid

Best bet: Close

Avoid if: Less “marketing suite” than HubSpot

If your priority is Pipeline clarity

  • Easy adoption for small teams
  • Setup: 1–2 hours • Pricing: Paid

Best bet: Pipedrive

Avoid if: Needs add-ons for heavier automation

If your priority is CRM + marketing

  • Good if marketing ops live in HubSpot
  • Setup: Half day • Pricing: Free + paid

Best bet: HubSpot

Avoid if: Can get expensive with seats/features

Quick comparison

Shortlist first, details second. Always double-check current pricing and plan limits on the vendor site.

ToolBest forSetup timePricingWhy it’s hereWatch-out
Close Top pickOutbound + follow‑ups1–2 hoursPaidKeeps deals moving with less adminLess “marketing suite” than HubSpot
PipedrivePipeline clarity1–2 hoursPaidEasy adoption for small teamsNeeds add-ons for heavier automation
HubSpotCRM + marketingHalf dayFree + paidGood if marketing ops live in HubSpotCan get expensive with seats/features

How we picked

  • Optimized for agency workflows: delivery visibility, client collaboration, and handoffs.
  • Prioritized low-friction setup and sane permissions (so you actually adopt it).
  • Checked reporting and “share with clients” realism (not just feature checkboxes).
  • Included a clear watch-out for each option to avoid bad fits.

We refresh guides when pricing/features shift. Always verify current terms on the vendor site.


Close

Best for: sales teams that win by speed

Choose Close if your deals are won by responsiveness and consistent follow-up.

  • Great for outbound agencies and founder-led sales.
  • Encourages tight, repeatable sales habits.
  • Lower setup friction: start selling quickly.

See current pricing

Pipedrive

Best for: small teams that want a simple pipeline

Choose Pipedrive when you want the pipeline visible and predictable without a ton of setup.

  • Easy to learn and keep tidy.
  • Strong baseline for “we just need a CRM”.
  • Add automation later as needed.

See current pricing


Next steps in your agency stack

If you picked a tool above, these guides typically come next:

Bottom line

Start with the Top pick if it matches your workflow. Then sanity-check the watch-outs (permissions, reporting, plan limits) before you commit.

FAQ

Which one is faster to adopt?

Both are relatively quick. Close is fastest if your main need is follow-up and outbound motion; Pipedrive is fastest if you just want stages and deals.

Which one is better for reporting?

Both can report pipeline basics. For client-facing reporting, you’ll often use a separate reporting layer.

Can I migrate later?

Yes. Keep stages simple and export regularly; migrations are easier when your process is clean.